Return Policy

1. Return Period:

• We accept returns for unopened, unused, and undamaged spice products within 30 days of the original purchase date.

2. Return Conditions:

• To be eligible for a return, the product must be in its original packaging and sealed. 
• Please note that due to the nature of our products, we cannot accept returns of opened or used spice products for hygiene and food safety reasons. 
  

3. Return Process:

• If you wish to return a product, please contact us at info@itsgrill30.com within 30 days of the purchase date to initiate the return process. 
• You will be responsible for the cost of returning the item to us. 
• We recommend using a trackable shipping method to ensure safe return. 
• Once we receive the returned item and inspect its condition, we will process your refund or exchange. 
  

4. Refunds and Exchanges:

• Refunds will be issued in the original form of payment. 
• We may offer an exchange for the same product or a store credit. 
  
• Please allow 30 business days for the refund to be processed. 

5. Exceptions:

• This return policy does not apply to items that are damaged or defective due to misuse or neglect. 
• We cannot accept returns for products that are not in their original condition. 
• Gift cards and promotional items are non-refundable. 
  

6. Contact Information:

• For any questions or concerns regarding our return policy, please contact us at info@itsgrill30.com.